Integration and Automation

What is it?

Integration Platform as a Service (iPaaS) or Transformation Platform as a Service (TPaaS) helps combine and automate applications, processes and data whilst reducing the burden of integrations on IT teams and enabling slicker business processes.

How Does Integration and Automation work?

Our tools facilitate data between various software applications and systems. Streamlining the integration process by providing a centralised platform where businesses can connect, transform and manage data flows across systems, enhancing efficiency and reducing development efforts. Ensuring there’s also a focus on compliance and the data has a layer of protection to guarantee data privacy. Supporting digital transformation goals and enhancing business agility.

Examples

Here are some examples of how integration and automation can be implemented.

Elevate your sales team's performance through these integration and automation solutions.

Gain a comprehensive view of your customers to personalise communications and centralise customer data.
Simplify opportunity management by creating quotes, managing approvals, and monitoring accounts and support tickets.
Automate the onboarding process, from billing to customer success, covering training, support plans, invoicing, payment tracking, and fulfilment.
Harness live account visibility to identify upsell and cross-sell opportunities.

Streamline your IT operations with these automation and integration examples.

Proactively detect and manage incidents, reducing resolution time by connecting information from various systems.
Utilise collaboration tools to streamline ticket assignment and triage.
Enhance your helpdesk with AI-driven knowledge base content to answer questions and resolve issues in real time.
Simplify employee onboarding and offboarding by automating equipment provisioning, account access, payroll updates, and approval collection.
Adopt robot-driven incident escalation, allowing seamless ticket escalation within your preferred apps, enhancing collaboration, and preserving productivity.

Supercharge your marketing operations with these integration and automation solutions.

Streamline campaign creation by integrating digital assets and creative tools, ensuring consistent messaging.
Connect planning tools to marketing systems for strategic planning, efficient budget allocation, and impact measurement.
Enhance user acquisition by enriching lead data, syncing with your marketing platform and CRM, routing leads to sales managers, enabling quick action and increased lead conversion.
For retention and expansion, automate upsell and cross-sell based on product usage and proactively address churn risks with account-based advertising tactics.
Gain comprehensive analytics by tracking touchpoints across the marketing funnel and automating campaign ROI for end-to-end attribution.

Colleagues talking to each other at a table.

Elevate your HR operations with these integration and automation examples.

For onboarding, seamlessly transfer candidate data into your systems, send documents for signatures, provide necessary apps, devices, update payroll and send welcome communications.
When it's time to offboard employees, efficiently deprovision equipment/access, update payroll, finance and receive issue alerts.
Simplify recruitment by maintaining up-to-date job descriptions, syncing candidate data with your systems, streamlining interview scheduling and background checks.
Drive change management with quick and accurate adjustments to employee roles and company policies.
Foster employee wellness with fitness reminders, mindfulness techniques and company health challenges.

Enhance your customer support efficiency with these integration and automation examples.

Gain a comprehensive view and stay updated on your customers journey.
Centralise customer data, and harness insights for predicting churn.
Streamline issue resolution by escalating and resolving problems from collaboration platforms like Slack and Teams in real-time.
Enable customer-driven engineering by integrating feedback into your products, reducing duplicated work and connecting your apps with development tools to address bugs and support issues.
Stay ahead of potential churn by predicting issues and engaging users when it matters most.

Elevate your finance team's efficiency with integration and automation solutions.

Automate your revenue lifecycle process, including project configuration, pricing, quoting and contracts plus more.
Automate procurement requests, payment tracking, vendor data synchronisation, manage payments, expenses, payroll, and return merchandising.
Ensure compliance with automated document management and archiving, proactively meeting regulatory requirements and maintaining organised records.
Facilitate financial reporting by continuously collecting and monitoring spending and revenue data in a single dashboard, enabling real-time reporting for agile business decisions.

Colleagues sitting at a table with a laptop and paperwork talking.

Helping You

These are some of the problems integration can help organisations with.

Consolidate different business systems to integrate across departments and functions.

Reduce automation priorities from changing.

Reduce the time taken to integrate and maintain integration of systems that affect delivery goals.

Improve integrations that are helping data flow but don’t seem to automate processes or connect users with the processes.

Be the experts whilst providing you with training and doing the integrations, giving you time back.

Help with manual and RPA integrations that lack stability or processes that are prone to change or failure.

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The Benefits

These are some of the benefits that you will get when using our solutions alongside our services.

Customised Solutions
We can tailor these solutions to fit your needs.

Rapid Implementation
Navigate potential roadblocks and streamline the deployment process.

Reduced Risk
Identify potential risks and challenges you may face and mitigate them.

Knowledge Transfer
Provide training for teams to understand and develop the solutions.

Long-Term Support
Ongoing support and maintenance for your team and tools.

Continuous Improvement
Identify opportunities for optimisation.

These are some of the benefits your business will get when using our solutions.

Simplifies Integration
Unified Data Platform
Reduces Complexity

Automation for Efficiency
Real-time Data Access
Competitive Edge

Scalability for Growth
Adaptable to Change
Cost-Effective Solution

Our Technology Practices

Our tools for delivering Enterprise Automation and Content Management outcomes.

Enterprise and automation

Combines and automated applications, processes and data to improves efficiency and reduce burdens on IT teams.

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Large Language Model (LLM) and AI

Vast digital brains that can be used to handle a range of tasks. Eliminating the need for the skills, resource to implement. Making it cost-effective.

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Facilitating digital work and processes

Manage and control content by implementing enterprise search, workflows, digital signatures to achieve efficiency & collaborate at scale.

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Automating work at scale

Automate and streamline manual digital processes to liberate staff from mundane tasks, remove risk and deliver faster return on investment.

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News and Insight

Our latest news, views & content

6 min read

Predicted Technology Trends for 2025

3 min read

A Year in Review 2024

2 min read

Integration and Automation

What is it?

Integration Platform as a Service (iPaaS) or Transformation Platform as a Service (TPaaS) helps combine and automate applications, processes and data whilst reducing the burden of integrations on IT teams and enabling slicker business processes.

How Does Integration and Automation work?

Examples

Here are some examples of how integration and automation can be implemented.

Elevate your sales team's performance through these integration and automation solutions.

​

Gain a comprehensive view of your customers to personalise communications and centralise customer data.

Simplify opportunity management by creating quotes, managing approvals, and monitoring accounts and support tickets.

​Automate the onboarding process, from billing to customer success, covering training, support plans, invoicing, payment tracking, and fulfilment.

Harness live account visibility to identify upsell and cross-sell opportunities.

Helping You

These are some of the problems integration can help organisations with.

The Benefits

These are some of the benefits that you will get when using our solutions alongside our services.

These are some of the benefits your business will get when using our solutions.

Our Technology Practices

Our tools for delivering Enterprise Automation and Content Management outcomes.

News and Insight

Our latest news, views & content

Predicted Technology Trends for 2025

A Year in Review 2024

Virtuoso Partners and Bechtle UK to collaborate in a strategic partnership

Automate the onboarding process, from billing to customer success, covering training, support plans, invoicing, payment tracking, and fulfilment.